Terms of Service

1. Agreement to Terms

By accessing or using Lotshift's CRM and dealership management platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Lotshift provides a cloud-based CRM and dealership management platform designed for automotive professionals. Our Service includes:

• Customer relationship management tools
• Inventory management and tracking
• Sales pipeline and lead management
• Analytics and reporting features
• Integration with third-party services
• Mobile and web applications

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm the Service or other users.

4. Subscription and Payment

4.1 Subscription Plans

Lotshift offers various subscription plans with different features and pricing. Details of available plans are provided on our website.

4.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise specified
• Prices may change with 30 days' notice
• Failure to pay may result in service suspension or termination

4.3 Free Trials

We may offer free trials for new customers. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

5. User Content and Data

5.1 Your Content

You retain all rights to any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely to provide the Service.

5.2 Content Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent that:

• You own or have the necessary rights to use your User Content
• Your User Content does not violate any laws or third-party rights
• Your User Content does not contain viruses, malware, or harmful code

5.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backup copies of your User Content. We are not liable for any loss or corruption of your data.

6. Acceptable Use Policy

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to the Service or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service to send spam or unsolicited communications
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove or modify any copyright, trademark, or proprietary notices
• Use the Service to compete with us or develop a competing product

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Lotshift and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Service Availability

We strive to provide reliable service, but we cannot guarantee:

• Uninterrupted or error-free operation
• That defects will be corrected immediately
• That the Service will meet all your requirements
• Availability during maintenance, updates, or emergencies

We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOTSHIFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Lotshift and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of one arbitrator. The place of arbitration will be San Francisco, California. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

• Email: kabrewst@outlook.com
• Phone: +1 (506) 304-5184
• Address: Lotshift Inc., Fredericton, NB E3B 1E5